Telehealth consults

 

Talk to a compassionate, experienced doctor by phone or video, without leaving your home.

We now offer a comprehensive Telehealth service offering reliable, convenient and low cost healthcare to new and existing patients of Bondi Doctors during the COVID-19 Pandemic.

We have expanded our Telehealth service to include Clinical Pscyhology, Physiotherapy and Chiropractor services. 

If you require a script, they can be delivered to your pharmacy for home delivery and referrals can be sent directly to your preferred specialist or service.

How does Telehealth work?

+ Telehealth consultations are 15mins long and are well suited to common health complaints, script requests and referrals.

Read the instructions below for how to book your Telehealth consult.

When your consult is due to commence you will need to open the AMS Connect App.

Your doctor will contact you when they are ready to start the video consultation. 

In the case of technical difficulties your doctor will call you by phone.

Telehealth for Non Medicare patients 

If you do not have a valid Medicare card and would like to have a Telehealth consultation with your doctor, you can book a private Telehealth consult.

​Telehealth consults not covered by Medicare incur a cost of $85.00 (<15 minutes appointment).

 
 
 

How to book a Telehealth consultation on your phone

Step 1: Click on our "Online Booking" button;

 

Step 2: When you have logged into the system and completed security authentication, select "Telehealth" as the type of service.

NOTE: if you book through the AMS Connect app, you will not receive a security code because your details are securely retained by the App.

Step 3: Select the type of Telehealth consult you would like to book 

Step 4: Select your preferred telehealth appointment time: you have the option to book the first available appointment, or select a doctor of your choice  You will receive a confirmation text message at the time of booking.

 

Step 5: Once your appointment is booked, you will need to download the AMS Connect App

For android phones: download AMS Connect here

For apple phones: download AMS Connect here

Step 6: You will receive a text message reminder 5 minutes before your Telehealth consult is due to commence. When its time for your appointment, open the AMS Connect app on your phone.

Step 7: Your doctor will contact you through the AMS Connect app when they are ready to begin the consultation. ​Please allow for a delay of up to 10 minutes for technical issues etc, before contacting reception.

REMEMBER: in the event of any technical issues, your doctor can make a standard phone call and speak to you on the phone.

 

How to book a Telehealth consultation on your PC

Step 1: Click on our online booking button;

 

Step 2: When you have logged into the system and completed the security code authentication, select "Telehealth" as the type of service.

Step 3: Select the type of Telehealth consult you would like to book 

Step 4: Select your preferred telehealth appointment time: you have the option to book the first available appointment, or select a doctor of your choice  You will receive a confirmation text message at the time of booking.

 

Step 5: Once your appointment is booked, you will need to download the AMS Connect App

For android phones: download AMS Connect here

For apple phones: download AMS Connect here

Step 6: You will receive a text message reminder 5 minutes before your Telehealth consult is due to commence. When its time for your appointment, open the AMS Connect app on your phone.

Step 7: Your doctor will contact you through the AMS Connect app when they are ready to begin the consultation. ​Please allow for a delay of up to 10 minutes for technical issues etc, before contacting reception.

REMEMBER: in the event of any technical issues, your doctor can make a standard phone call and speak to you on the phone.

 

If you need a script following your Telehealth phone consultation

 

If you require a script following your telehealth consultation, we can arrange for it to be faxed directly to your preferred pharmacy.

 

If your preferred pharmacy is not one of the pharamcies listed below, please allow 48 hours for the script to be delivered. You can then organise to collect, or arrange home delivery, of your medication.

We can organise for your script to be delivered to one of the following local pharmacies within 24 hours: 

Gaslight Pharmacy Rose Bay

Home delivery available Monday to Friday 12:00pm - 5:00pm

484 Old South Head Road

Rose Bay NSW 2029

Bondi Pharmacy

Home delivery available Monday to Friday after 3:00pm

81 Hall Street

Bondi Beach

NSW 2026

 

Glenayr Pharmacy

Home delivery available Monday, Wednesday and Friday

114 Glenayr Avenue

Bondi Beach

NSW 2026

Chemist Warehouse

Home delivery available for a $10.00 fee

172/164 Campbell Pde

Bondi Beach

NSW 2026

If you need a referral following your Telehealth phone consultation

 

If you require a referral for pathology, radiology or to a specialist following your telehealth phone consultation, we can email you your referral or fax it directly to the relevant service.